FAQ
Most Asked Questions
Most SME projects: 4–10 weeks depending on modules and customizations.
On-prem or Odoo.sh?
We support both. We’ll recommend the best fit for your security, budget, and ops.
Do you migrate from Excel/legacy ERPs?
Yes—clean templates, test migrations, and validation checks before go-live.
Can we start small?
Absolutely. Start with core modules, then add more as you grow.
Is Arabic and EGP supported?
Yes—Arabic UI and EGP accounting/taxes. We configure per your requirements.
Do you integrate WhatsApp/SMS, shipping, or payment gateways?
We regularly integrate such services—tell us which providers you use.
What happens after go-live?
You get a tailored success plan with SLAs, health checks, and an enhancement roadmap.
More About Odoo
Odoo is a modular business platform that brings your core operations—CRM, Sales, Accounting, Inventory, HR, Projects, Website/eCommerce—into one place. Add the apps you need now and expand later, without re-platforming.
Why Odoo?
• All-in-one: One database, shared workflows, zero double-entry.
• Modular & scalable: Start small; add apps as you grow.
• Modern UX: Fast, clean interface your team will actually use.
• Open & extensible: Powerful API and 30k+ community/official apps.
• Cost-effective: Lower total cost vs. fragmented tools or heavy ERPs.
• Localization-friendly: Arabic UI, EGP currencies/taxes, and MENA-ready flows.
SWIFTECH Odoo Services
1. Implementation (Enterprise)
• Process discovery & gap analysis
• Configuration of core apps (Sales, Purchase, Inventory, Accounting, HR, MRP, Projects, Website)
• Roles, permissions, and workflows
• UAT scripts and go-live plan
2. Customization & Integrations
• Custom modules and fields without breaking upgrade paths
• Integrations (payments, WhatsApp/SMS, shipping/couriers, BI)
• Automation (approvals, alerts, scheduled actions)
3. Data Migration
• Cleansing & templates for customers, products, COA, balances, stock
• Test loads, validation, and sign-off before production cutover
4. Training & Enablement
• Role-based sessions (Admin, Finance, Sales, Warehouse, HR)
• Quick reference guides and video walkthroughs
5. Support & Success Plans
• SLAs, incident handling, bug fixes
• Quarterly health checks and enhancement roadmap
6. Hosting & DevOps (Odoo.sh or On-Prem)
• Environment setup, staging ↔ production pipelines
• Backups, monitoring, performance tuning, and security hardening
7. Mobile Add-Ons (Swiftech HR)
• Attendance: check-in/out with GPS (optional geo-fence)
• Time-Off: requests, balances, approvals, calendar
• Dashboards: employee & admin summaries
• Built on your existing Odoo backend
How We Deliver
1. Discovery & Scope – goals, KPIs, risks
2. Gap Analysis – fit vs. customizations
3. Build & Configure – apps, roles, data models
4. UAT – real scenarios, refinements
5. Go-Live – cutover & hypercare
6. Ongoing Success – support, reviews, next-phase features
Typical SME timelines: 4–10 weeks, depending on modules & customization depth.
Odoo vs. “Many Tools” Stack
• One truth for customers, products, orders, and stock
• Fewer integrations to maintain
• End-to-end reporting across teams
• Lower total cost and faster onboarding
Odoo vs. “Many Tools” Stack
• One truth for customers, products, orders, and stock
• Fewer integrations to maintain
• End-to-end reporting across teams
• Lower total cost and faster onboarding